
Using voucher or offer codes when you make a transaction could result in you not collecting Avios or collecting less Avios than the advertised rate.This includes staff discount, student discounts and vouchers which automatically populate in your basket at checkout.
Reward is only available on the price of the room. No extras are eligible for rewards. No rewards are given when bookings are made through the Business/Corporate site or for bookings of hotels in Ireland and Spain.
Queries can only be investigated after your booking (stay) is complete.
Rewards are not calculated on postage / handling / delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).